GROUP Experts Consulting Services
Solution Implementation: GROUP Experts' senior level consultants are experts in Lotus solution architecture, configuration, deployment, performance optimization, and integration. Whether you are looking to consolidate to as few servers as possible or create a complex high-availability architecture, we can help you ensure that it meets your present and future needs.
Upgrades: Upgrades of Lotus products are actually far more simple than most competitive products, but most businesses want the reassurance of an expert who has successfully executed similar upgrades. Whether you are on the bleeding edge or you wait until you absolutely have to upgrade, GROUP Experts can help you plan and execute an upgrade from any version to any version with minimal cost and disruption. We can even provide training and support services during and after the upgrade. Because of our exclusive participation in a number of IBM Design Partner Beta programs, we are usually working with the latest versions of Lotus products 4 to 6 months before they are generally available.
Premium Support: Even the best system administrators sometimes encounter problems that are especially challenging to solve. Unexpected downtime can cost a business thousands if not millions of dollars. GROUP Experts can be your lifeline. Our premium support customers have guaranteed service levels with direct access to our entire team of top-level consultants who have worked in hundreds of Lotus environments and can collaborate to help you solve problems FAST. Combined with a managed services contract, we can even connect remotely and proactively troubleshoot rather than lose time with a lot of back and forth communication as with most product help desks. Click here to learn more.
Implementation Assessments: Is your Lotus environment documented? Is it as secure as it should be? Lotus software offers far stronger security options than competitive solutions, but security is only as good as the controls you put in place. Is your server performing as well as it could? Do you know where the bottlenecks are? Would you be better off with a centralized or decentralized architecture? Is there an opportunity to reduce costs through server consolidation? Are you ready to perform that upgrade or add on that new product? Are you taking advantage of all the features you could be? Are there critical fix packs you should (or should not) install? Is a major version upgrade justified based on your needs? Should you consider changing server operating systems? Could your system administrators benefit from learning best practices specific to your environment by working hands-on with an expert consultant? These are the types of questions that we can answer and provide expert advice on with a comprehensive infrastructure assessment. You not only get the benefit of having your environment evaluated and documented by a true expert in Lotus software, but you also receive hands-on best practices knowledge about how to implement and maintain the recommended changes.
Managed Server Administration: We know you have more important things to focus on than managing your systems. That's why we offer everything from periodic server health checks and upgrades, to complete proactive management, monitoring and live response. GROUP Experts can augment your system administration team or we can BE your team so that you can focus on more business-oriented tasks.
Product Integration:If you have one Lotus solution and have heard about all of the great integration points with the rest of the Lotus portfolio or even applications and data sources from other vendors, but you just can't get around to doing it, let us show you how. Did you know that if you have an active subscription to Lotus Notes, you are entitled to the integrated instant messaging features of Sametime and the personal document sharing features of Quickr at no additional licensing cost? Many organizations are not fully leveraging their investments in Lotus software. Let us help you discover what you can do with what you already have.
Migration Services: GROUP Experts has migrated thousands of users from Exchange, Groupwise, and other legacy messaging systems to Lotus Notes, and the trend is not slowing down. Many organizations have realized that the cost of “upgrading” and maintaining their existing messaging and collaboration solutions is the same if not more expensive than moving to a more powerful solution like Lotus Notes. The key to a successful migration is having the experience to do it efficiently with as little disruption to end users as possible. Don't be fooled by consultants that claim to know what they are doing, but don't have the experience. Start with the experts – GROUP Experts.
Application Migrations: Do you have valuable business applications running in Lotus Notes or other application frameworks that you want to convert to the latest design standards, improve performance, or integrate with other systems? Our team of expert application engineers and interface designers can help you leverage the systems you already have to deliver rich, optimized experiences that your end users will love rather than loathe.
Training and Mentoring: We'd love to do everything for you, but we realize that often times you just need someone to teach your own team how to get the most out of the technology with the least amount of effort. GROUP Experts offers live training for end users, developers, and system administrators, as well as an exclusive mentoring program, where we go beyond training and work hands-on with your team to teach you how to best implement, maintain, upgrade, and enhance your specific environment.