Uninstalling Beta2
Since Notes Beta 3 is available, there's been a few scattered reports of people having trouble getting rid of their old install so that the new install works properly. I had some similar headaches, too, and I've been through enough install/uninstalls at this point to have a pretty good idea of what to keep track of. So, here's some tips on how to get Notes 8 properly scrubbed from your machine so you can get the latest beta install to work. (note: this is all for Windows. I haven't had a chance to dig into the Linux-based stuff just yet.)
First, if you've done a multi-user install before, check your Windows services. You might have the "Lotus Multi-user Cleanup" service running, which can interfere with the other stuff we're about to do. Also, keep your eyes peeled for the single-login service. You'll want to disable both of these.
Next, REBOOT. Yeah, you'd think that simply shutting things down and deleting files would be enough. You'd be wrong. So follow directions.
Once you're running again, you're going to need to wipe out some files. One of the consequences of Notes 8 not being your father's Notes is that it's also not your father's Notes install. There's a fair number of places you might need to look to find stuff that you need to delete...
Program Files\IBM\Lotus\
Documents and Settings\[Your username]\Local Settings\Application Data\Lotus\
Documents and Settings\All Users\Application Data\Lotus\
Documents and Settings\[Your username]\IBM\RCP
Program Files\Common Files\InstallShield\Universal\IBM\Notes8
Delete these folders altogether to have a Notes 8-free environment
Then... REBOOT.
Once you've restarted, you should be able to run the installation cleanly.
Comments
Installing over top of the beta 2 basic client on my work computer went through without any issues though.
Posted by Rich Waters At 10:57:28 AM On 05/24/2007 | - Website - |
Posted by Chris Whisonant At 11:06:42 AM On 05/24/2007 | - Website - |
Posted by Al Moline At 09:02:11 AM On 10/04/2007 | - Website - |
Posted by Grant Norman At 06:56:01 AM On 02/26/2008 | - Website - |