End user awareness in IT business
"Wow," I thought, "End-user awareness ads for IT infrastructure technology on primetime television. IBM should take note."
Then it occurred to me to wonder who Cisco's ad agency was. Turns out, it's Ogilvy & Mather. Yup... same as IBM.
So IBM's own brand management agency recognizes the power of brand awareness for routers, PABXs and wireless networks -- stuff never seen or felt by actual users, but not for email or social networking software -- which is where the mass user populace spends their work day.
Stunning.
Bob Picciano PLEASE TAKE NOTE. This should be your mission as the new General Manager of Lotus Software. Get this level of visibility, please! Your products deserve it!
I guess this means I have to re-evaluate my opinion on Ogilvy...
(Ads courtesy of YouTube in the permalink.)




Comments
Posted by Turtle At 01:25:58 AM On 04/03/2008 | - Website - |
Posted by Henning Heinz At 02:57:26 AM On 04/03/2008 | - Website - |
That's not what IBM ads do. If you go to { Link } and you check out "Our work" there's a major section on IBM. You know what every ad is for? "ebusiness on demand."
This audience is populated almost exclusively with IBM business partners. Any of you ever knowingly bought, sold or implemented "ebusiness on demand?"
Posted by Nathan T. Freeman At 06:49:35 AM On 04/03/2008 | - Website - |
Posted by Chris Whisonant At 08:50:52 AM On 04/03/2008 | - Website - |
And of course they caught the bad lady because of the help from Cisco. Brilliant - totally.
Posted by Susan Bulloch At 08:55:40 AM On 04/03/2008 | - Website - |
I look at it as a form of social engineering. That constant reminder of Product X with flashy, catchy ads tends to morph into this general perception of "Product X is good". Would running these types of ads help IBM acquire more seats? Maybe. But I am quite sure it would help retain seats. CIO's hear the "Notes sucks" complaints endlessly and they do give in. Now, don't get me wrong. I don't want this construed as me saying that people need to be tricked into thinking that Notes is better than Exchange. That is not what I am saying. But I do believe that they would have a more open attitude and compare Notes in a more fair manner than they do when they come into it from the perspective of having never heard of it before which tends to lend itself to an immediate distrust of the product.
Posted by Corey At 04:25:10 PM On 04/03/2008 | - Website - |