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Hannover Remixes


I did have a big post planned today in which I was going to announce my new position with Microsoft, working on their new products for the health care market.  I had all kinds of good explanations of why I was going to go, and I was just going to provide a few links into what they were doing so far and who I'd be working with.  Then when I went to put that together this morning, I realized that nobody would ever believe for the slightest second all the stuff I was writing.  There's just no way I would ever get involved with their efforts.  It's just too far removed from how I would ever approach the problem.

Gags that are too transparent are never funny.  Oh well.

So instead, a non-gag post that I've wanted to start working on for a while.  This is the first in a series I'm calling the Hannover Remixes.  With Mary Beth's blessing, I'm going to explore some ideas on furthering some of the radical UI changes represented by Notes 8, looking to get even leaner, even cleaner and with some luck, even sexier than the great work we're already seeing from IBM.  I'm doing this for 2 reasons: 1) because pure layout & graphics work is a nice creative break from true coding efforts; and 2) I hope to inspire some ideas both in the core Notes dev team and in other Domino developers.

The first remix touches on the recent poll about the "to-ness" indicators in Notes 7 & 8 that Margo wrote about on Mary Beth's blog.  I suggested there that the mail close/open icon on the left side should be merged with the "to-ness", since I think that first column is entirely redundant and therefore not particularly useful.

Here's the original as it appears in my mail...
Original.png
(note that I moved the chevrons over to the left -- that's a drag and drop gesture on the column in the regular client, people.  Let's not complain about the sequencing.)

Here's my new version, with updated icons that merge the "to-ness" concept...
remix.png
(note that the attachment icons on the right are repeated just because of a graphics artifact.)

All the READ mails use the same icon, for the simple reason that "to-ness" seems relevant in determining what to act on now.  Unreads use the following indicators...
UnreadTo.png Unread, addressed directly To you.
UnreadToGroup.png Unread, you are part of a group in the To field.
UnreadCC.png Unread, you are directly CCed.
UnreadCCGroup.png Unread, you are part of a group in the CC field.
UnreadBCC.png Unread, you are directly BCCed.
Bulk.png Unread, this is a bulk email.


I actually created a set for read mails, but I find them too visually complicated.

The idea here is that the CC's are "ghosts".  I'm not 100% happy with the specific overall graphics, but I think this at least conveys the general sense.  A little larger an icon (22x22) would help with the distinction, I think, and I could definitely improve on the "group" representation.  But still, it's a decent first effort, and at least expresses why I think the two columns should just be one.

I'm honestly not sure the read graphics is even that good an idea.  Here's what it looks like if you remove them altogether...
RemixNoRead.png

Thoughts?

Comments

1 - Nifty compression of requirements and a lot more intuitive than the "<<<".

Makes me wonder though, shouldn't users design their own inbox, rather like their home page?

2 - I like it simpler icons might be better to give a cleaner looking interface but the principle is sound. I particularly like the look of the ghost icons for the cc field.

3 - I like it ... but at this point, sounds like a good feature for OpenNTF Mail 8 Emoticon

My gut is that the first time IBM is willing to look at changes to the mail file will be NDNext ... not 8.0.1.

Nicely Done Sir

4 - I'm pretty agnostic with a lot of this, but the chevrons don't work for me. Still, in the spirit of "What colour do we paint the shed" ...

I prefer having a read icon for the mail rather than nothing. I'd also like to see what it looks like with the "to-ness" over the read icon. If your scanning back over old mails that could be relevant again. As for the icon images themselves, my instant feeling was that the ghost was for bcc.



5 - @3 - This series won't be done with the expectation that anything WILL change in any particular version of Notes (or OpenNTF mail, for that matter.) The purpose is to push thinking, not to get a specific outcome.

@4 - I can see why the ghost idea might seem like the BCC. The BCC is actually a "man in black" type icon, but the smallness of the icon prevents it from being clear.

Maybe I'll do a full screenshot of the mail with this technique, because I'd actually ALSO show an indicator icon, larger, in the header of the message. So picture when you open a BCC message, a large "Secret Service" type on the right-hand side of the header. This could associate the mneumonic for the view continuously for the user.

6 - I'm pleased to see discussion about design of "Notes things" in general, it indicates just how alive and well the Notes community is. It also gives us at IBM some indication of where to (eventually) make the product even more customizable than it is today, so keep it coming!

7 - Looking good Nathan.

As sort of a general question - why have the read/unread envelope? I know it takes the place of the red star in the basic client, so this is related to that too. The text in the view is already going to be bold (in Standard) or red (in Basic), so the icons are rather redundant. Maybe it's just me, though... Emoticon So in this regard, I really like how you are consolidating those icons with the "to-ness" indicators to save a little more real estate.

8 - Just a test. I'm having trouble posting comments. Sorry for the junk.

9 - Just a thought here, the unread/read indicator is a simple flag, right? I mean it's a boolean concept, whereas the whole "to-ness" concept is somewhat more complex. Yet, the bulk of the icon image is dedicated to indicating unread/read. The icons seem a little busy or crowded to me. I wonder if there's a way to reverse that so that the unread/read indicator is a less prominent part of the icon?

10 - - second part of original post -
Having a single person icon mean an email was sent only to you is good. Having two or more people would mean that you're one of several recipients. But I agree with @4 that the ghost icon seems more appropriate for BCC (the secret agent guy always makes me think of something private, which is actually not the case in BCC). Maybe for the CC field, you could have a person (or people) with cloned copies fading into the background (to represent copies), kind of like the expand all-collapse all icons on the Notes toolbars?

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